FREQUENTLY ASKED QUESTIONS
Returns & Refunds
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact us at info@stefanpackaging.com
Shipping Information
All our orders are carefully packaged and shipped in parcels using TNT.
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day.
Standard 1-5 Business Days
Express 1-3 Business Days
Have a question?
Fill out the form below and one of our friendly staff will be in contact ASAP. Look forward to speaking with you soon.
Email: info@stefanpackaging.com
Phone: 02 8000 7111
Warehouse: Unit 11, 9 Wordie Place Padstow NSW 2211
Trading Hours: Monday to Friday:9:00am - 3:00pm